As many of our items are uniquely hand-crafted and made to order, the time from placing your order to delivery will vary depending on the item ordered.
You will receive an email confirmation along with a tracking number when your order is ready to ship. Please allow 1-5 business days for your order to arrive after receiving your shipping confirmation email. Please note that tracking numbers can take up to 2 business days to show up on the carrier's website.
On most items we are able to offer standard Overnight shipping with FedEx for an additional fee. If you wish to upgrade your shipping, please email us at info@gracevon.com. Please note that expedited shipping does not change the estimated ship out date.
grace von is committed to timely delivery of your purchase. However, please note that delivery delays due to weather, carrier issues, or incorrect addresses are beyond our control.
For your protection, grace von always:
- Insures all shipments.
- Requires that all deliveries be made to a physical home or business address. grace von cannot ship to a PO BOX address.
- Requires a signature upon receipt for all orders over $500.